Contact Us
Non Gamstop Casinos is an independent comparison resource covering casinos not on GamStop, and we rely on reader input to keep that coverage accurate. If something on the site looks out of date, if you have a question about how we rate operators, or if you simply want to flag a suggestion, this page tells you how to get that message to us.
How to reach us
The most reliable way to contact Non Gamstop Casinos is by email at [email protected]. We read every message and aim to reply within a couple of working days. Please include as much detail as you can — the brand name, the page you were reading, or a screenshot if relevant — so we can look into it quickly.
What we can help with
- Review accuracy: if a welcome offer, wagering condition or other detail on one of our pages no longer matches what a brand is currently advertising, tell us and we'll check it.
- General questions: if you're unsure how our ranking process works or want more context on a specific listing before you compare offers.
- Site feedback: broken links, unclear wording, or anything else that made the site harder to use than it should be.
- Press and partnerships: enquiries from operators or industry contacts are welcome, though inclusion on the site is never guaranteed and never influenced by contact made through this form.
What we can't help with
We are a comparison and information site, not a casino operator, payment processor or regulator. We cannot access anyone's player account, process a withdrawal, resolve a dispute with a specific brand, or reverse a self-exclusion. If you've had a problem with an operator listed on this site, the fastest route is usually that operator's own support team, since they hold the account details we don't.
If your enquiry concerns gambling harm, controlling your play, or self-exclusion tools, our Responsible Gambling page sets out the support options and organisations that can actually help, and is a better starting point than emailing us directly.
Before you write in
A few quick checks can save you a round trip:
- For questions about how a specific offer works — wagering requirements, expiry dates, game restrictions — check the terms listed beside that offer on our Non GamStop Casinos 2026 - Best Online Casinos UK page first, since we publish the material conditions where they're supplied.
- For questions about who writes and maintains this site, our About Us page explains our approach to research and ranking.
- For questions about how the site itself may be used, our Terms and Conditions page covers that ground.
A note on what we do and don't do
Non Gamstop Casinos compares gambling sites not on GamStop for readers based in {{ 'GB' }} who are looking for an alternative to UK Gambling Commission-licensed platforms. We do not process payments, accept deposits, or operate any of the casinos we cover, so contacting us is separate from contacting a casino's own customer support team about your account, a bonus credited to it, or a withdrawal in progress. This service is intended for adults aged 18 and over.